- Download the troubleshooting application provided by Support.
- Double-click the file and open it according to the instructions.
- Log in to the new Mac Outlook plug-in and repeat the same case to reproduce the problem.
- Open the Finder, select Move , then select Move to Folder .
- For Outlook 2011: Enter /Documents/ZoomOutlookPlugin/ZoomOutlookPlugin.log.For Office 365/2016 version 15x: Enter “~ / Library / Containers / com.microsoft.outlook / Data / Documents / ZoomOutlookPlugin / ZoomOutlookPlugin.log”.
At this time, Zoom will also stop development and support of the Mac Outlook Plugin. Initially planned for June 2020, this timeline has been postpone until later 2020, to be determined by Microsoft. Additionally, Mac OS Catalina no longer supports plugins, including the Zoom Outlook plugin. Mac OS Catalina users will need to use the Outlook add. Aug 01, 2019 Hey @zoomus – what would it take for the Mac Outlook plugin to put the Zoom meeting at the TOP of the email thread vs. Pasting it at the bottom? — WillFulmer (@WillFulmer) August 1, 2019. Configure Zoom Plugin for Microsoft Outlook on Mac. Visit and click 'Download' under Microsoft Outlook Add-in Once downloaded click on the download file at the bottom of your web browser or in your download folder in Finder; After clicking the download folder the installer window will appear, complete the installer 4.
- Send the zipped log or upload it to the drop box and send the link.
- After sending the log, please uninstall the troubleshooting version of this Zoom Outlook plug-in and reinstall it from the Download Center
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